RESERVATION AND ACCOMMODATION POLICY
Terms of Use
- All Toshali hotel reservations are prepaid.
- Any incidental charges will be assessed directly to you by the hotel upon check-out. Examples: Phone Calls, Room Service, Restaurant Services and any other service not mentioned in reservations.
- Please do not call the hotel directly to make changes or cancel this reservation, as their agents will not be able to change or issue refunds for these specially negotiated rates.
- If you are reserving multiple rooms at the same hotel for the same dates, you must use a different name for each reservation. Using the same name for multiple reservations may cause the hotel to cancel reservations that appear to be duplicates.
- Changes to the name on a reservation are not permitted after the booking is completed
- Guests must be at least 18 to 21 years of age at time of check-in (depending on individual hotel policy) unless accompanied by a parent or guardian.
- You must present valid photo ID at check in. Aadhar card / Voter’s ID / Driving License or Passport is a must.
- You may be required to present a valid credit or debit card or cash deposit at check in for incidentals.
- Please review your itinerary immediately. If any issues arise before or during your trip you must call us right away. Why? We work with our suppliers to resolve your concerns, so the only opportunity we have to help you is before your trip ends. If you wait until you return, it's too late.
- If you experience an issue during your trip, you must call us immediately so that we can assist you in resolving your problem. Any portion of your trip that has been used is non-refundable. We are not responsible for any modifications you make to your trip without our assistance.
- Bed types, smoking preference, and in-room amenities are subject to hotel availability.
- Any bookings of more than 9 rooms will be treated as a group, and group policies will be communicated to the reservation agent in a separate mail accordingly. All Terms and conditions specified in this document is applicable for bookings less than 10 rooms, made from the same source, for same dates and under identical names.
CHILD POLICY
No extra charge for occupants below 6 yrs sharing the existing bed with parents
Extra charge for occupants above 6 yrs sharing the existing bed with parents
Extra bed charges will be applicable for occupants above 6 yrs sharing with extra bed with parents